Approximately 8 inches tall when sitting and 12 inches long from head-to-toe when laying flat.

100% acrylic yarn + polyester fiber stuffing

Standard processing time is 3-6 weeks, however this depends on the volume of orders I have at the time. Feel free to message me for a more accurate shipping date. If a specific delivery date is required, please contact me directly for expedited service. Large orders consisting of multiple animals may take additional time to prepare.​

Orders are shipped to US addresses via USPS. Tracking information will be uploaded to the order once the item ships. Shipments are sent to the address given at checkout unless otherwise notified. Please double check your shipping information to make sure it's correct. If an order is returned to me due to an incorrect address, the customer is responsible for covering any additional shipping costs.​

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Once a package is in possession of USPS, sarah's little zoo is not responsible for lost, stolen, or damaged items. Rest assured, your item will be packaged safely and shipped with insurance through USPS. Responsibility for the item transfers to the buyer once USPS has verified delivery. 

Free pickup is available in Alexandria, VA. Please check your email for pick-up instructions after purchasing.

Cancellations may be requested within 24 hours of purchase.

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Unfortunately, because each animal is made-to-order, no returns, refunds, or exchanges are accepted at this time. This also guarantees your item hasn't been in anyone else's possession prior to being yours. However, I want you to be completely satisfied with your animal, so please don't hesitate to contact me if you have any questions or concerns. 

Please visit our about page for more of our policies.

Spot cleaning recommended. Hand-wash and air-dry if needed. If washed, your animal may need to be re-shaped with your hands to reflect its original condition.

After a long journey in the mail, if your animal arrives a bit squished, you can easily re-shape it with your hands.

Keep away from pets and sharp objects. sarah's little zoo animals are durable, however they are made of yarn so if they are handled too roughly they could become damaged. Please contact me with any questions or concerns.

Please note that the 'shaggy' fur started out as loops and have been freshly snipped for the desired texture. Some initial shedding may occur.